Global Support, Purchases & Enquiries

Wherever you are in the world, feel free to contact us. Chromateq is always available to provide support.
We welcome your comments and questions about Chromateq, DMX, ArtNet or any lighting control topic.
Our team is eager to discuss your lighting project and provide our technical skills and knowledges.
Connect with us via the below form and we will reply promptly. experience and advice.

For efficient Technical support, please provide us the following elements.

  • Software and device firmware versions
  • Screenshots of the software
  • Short video to present and explain
  • The .cqx Projet file

This will help us to understand each cases and give a faster reply.

This is where you can find us

With 2 offices localed in Europe and Asia, Chromateq is able to give complete technical support to everyone in the world 24h. So do not hesitate to use our contact form if you have any questions.
Since 2010, the main office is in south of France where all software and electronic development, research and design are done.

Main office, R&D, sales & technical support

Chromateq SARL

191 Allée de Lauzard - Bat. B, RDC. 1

34980 St Gély du Fesc


Tel (fr): +33 (0) 952210755

Wechat: Chromateq

Whatsapp: +8613422062209

Siret = 52145803400027 R.C.S. MONTPELLIER

NAF/APE = 6201Z

VAT #: FR18521458034

Open Monday to Friday from 9:00 AM to 5:30 PM (GMT+1).

Please use the Chromateq contact form to contact us

This is where you can find us

The Chromateq Guangzhou office is located in Panyu south of the city and is near the Padzu exhibition center. We assembly and stock our production and the office is mainly for logistic and supply around the world.

Asia office, logistic & technical support

Chromateq China

Rm413, 4th Floor, He Hui Business Hotel,

No.3 Ya Yuan Street, Ying Bin Road, Panyu District,

511400 Guangzhou

China (PRC)

QQ: 2908265661

Tel (cn): +86 (0) 2022889704

Mob (cn): +86 13422062209

Email: chromateq (at) 126 (dot) com

Open Monday to Friday from 9:00 AM to 5:30 PM (GMT+8)
Please use the Chromateq contact form if you want to contact us

Find us on Baidu Map: Click Here